Privacy Policy

Here is information on how we, Eternity Progress Ltd, trading as Your Uni Guide, handle personal data, which we need to fulfil our obligations to students, employees, representatives, partners, and visitors.

We comply with the UK Data Protection Act 2018 and Regulation (EU) 2016/679 (GDPR), and continuously adapt our procedures to ensure that the processing of personal data does not infringe upon individuals' freedoms and rights.

Eternity Progress Ltd is responsible for all processing of personal data within our business. Below are the details of how your personal data is processed by us.

 

Information We May Collect

We may collect and process the following data about you:

• Information you provide by filling in forms on our site www.youruniguide.com. This includes information provided at the time of registering to use our site, subscribing to services, responding to campaigns, posting material, or requesting further support.

• If you contact us by email, phone, WhatsApp, or post, we may keep a record of that correspondence.

• We may invite you to complete surveys used for research purposes (participation is voluntary).

• Details of transactions carried out through our site and fulfilment of your service requests.

• Details of visits to our site, including (but not limited to) traffic data, location data, weblogs, and communication data, whether required for billing, security, or service improvement.

 

Where We Store Your Personal Data

The data that we collect may be transferred to and stored at destinations outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers.

Such staff may be engaged in tasks including admissions support, application processing, payment handling, or customer service. By submitting your personal data, you agree to this transfer, storing, and processing.

We will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this privacy policy.

When payment details are collected through our site, all information is stored on secure servers. Transactions are encrypted using SSL technology. Where a password is required to access parts of our site, you are responsible for keeping this password confidential.

 

How Your Personal Data Is Protected

Eternity Progress Ltd, trading as Your Uni Guide ensures that the processing of personal data is protected by appropriate technical and organisational measures. This includes:

• Access limited to authorised personnel only.

• Data encryption and secure storage in protected IT environments.

• Regular system backups and monitoring.

• Strict confidentiality safeguards.

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Who Can Access Your Personal Information

Only authorised employees of Eternity Progress Ltd, trading as Your Uni Guide may access personal data and correspondence with institutions, universities, and service partners.

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Disclosure of Your Personal Information

We may disclose your personal information to:

• Our subsidiaries, holding company, and associated partners.

• Universities, educational institutions, and relevant authorities as part of the admissions process.

• Service providers, agents, and affiliated organisations assisting us with operations.

• A buyer or seller in the event of a business transfer or acquisition.

• Law enforcement, regulators, or others if required by law, or to protect our rights, property, or safety.

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Cookies

Our website uses cookies to distinguish you from other users and to improve your browsing experience. Cookies help us analyse website traffic, measure marketing effectiveness, and ensure users can find information quickly.

Cookies we may use include:

• Google Analytics – to count visits and traffic sources.

• Google Conversion Tracking – to track enquiries generated from adverts.

• DoubleClick/Targeting Cookies – to improve online advertising campaigns.

You can disable cookies in your browser settings, but some site functions may be limited.

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Your Rights

You have the following rights under data protection law:

• Right of Access – Request confirmation of whether we process your data and receive a free copy once a year.

• Right of Rectification – Request correction of inaccurate personal data.

• Right to Erasure – Request deletion of your personal data.

• Right to Restrict Processing – Request limited use of your data under certain conditions.

• Right to Data Portability – Request a copy of your data in a machine-readable format (where applicable).

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Questions

If you have any questions about data protection or how your personal data is used, please contact us at:

📧 info@youruniguide.com
🌐 www.youruniguide.com